Service Available in Over 150 Languages

Our system provides real-time telephone interpreting services in over 150 languages. Qualified interpreters and translators are trained in the telehealth industry to aid in all communication needs. In less than a minute, your limited English speaker can be connected with an interpreter for any language, 24 hours a day, 7 days a week, 365 days a year!

Telephone Accessed Interpretation is accomplished via three-way conference. A simple call from our nurse to an Operator will allow the caller to be connected to an interpreter...in seconds. Once the interpreter is on-line, our nurse, the limited English speaker, and the interpreter continue the conversation with no further handling by the Operator. HIPAA compliance is strictly adhered to.

A large staff of qualified interpreters is ready to take calls. All interpreters undergo in-house Credentialing and Orientation programs to assure they are qualified to perform in the field required. They must also pass a specialty test with a grade of 90% to be certified. In addition, interpreters are required to complete all certifications required by outside agencies. Trained language supervisors on a continuing basis supervise all translation and interpretations.